Refund policy

30-Day Return Policy

We want you to be pleased with your purchase. We will gladly accept return orders within 30 days of receiving your product for a full refund under the following conditions:
* Items must be in original condition, unworn, unwashed, NEW with tag, and returned in the original plastic bag packaging.
* We reserve the right to reject returns sent or communicated beyond the return period limit, or items (and their packaging) that are not in their original condition.
* Any bundles or packs must be returned in full and under the above conditions for a full refund.

 

Return Instructions

Please email us at service@fitst4.com with your order number and the reason for return. We will respond to you within 2 business days with the return shipping address.
* Please follow the steps emailed to you to contain certain packaging information when returning the item so we can successfully process your returns.

* To return the item, please keep it in its original condition with the original packaging and tag attached.

* For non-quality issues, the customer is responsible for the shipping costs, customs, taxes, and all the other fees of returning the product to us.

 

Refund

Please allow 2-4 business days for us to process the return once it’s received. We will refund the price of the merchandise, including any taxes you were charged upon receiving the return. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.

 

Exchange Policy

Our site offers an exchange policy. Please contact us to return the item doesn't fit, and we will send the exchanged one after we receive the return package.